ARTICLES

The future of leadership in government isn’t about choosing between efficiency and culture—it’s about building systems that deliver both, relentlessly moving us forward while keeping our team strong and connected. Jim Collins nails this in Good to Great, where Level 5 leaders confront brutal facts—like our reactive firefighting—while maintaining unwavering faith in the endgame: sustainable progress through disciplined systems, not just hustle. Cities I’ve worked with often ex